Frequently Asked Questions
Everything you need to know about shopping with Nadia The Collection.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
How should I care for my Nadia The Collection garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each garment. Most of our delicate pieces prefer a cold hand wash and air drying.
